Terms & Conditions

Business Services

Elixir by Saarah Limited are a distributor of machinery and products listed on our website, except affiliated products/services which is referred to. Sale terms are strictly sold to business customers for business purposes. If you purchase any items using a personal card or using a personal name, it will still be classed as being used for business purposes. To use the product and equipment you need to be trained by a certified Elixir by Saarah Limited trainer.

Business Training

We have the right not to certify you if you are incompetent, therefore you must re-attend the training or have a virtual training session until the training provider is satisfied with your outcome. Any travel costs incur will not be reimburse.

Refund Terms

Deposit for machinery or products are non-refundable and non-transferable once it is placed. Machinery is custom made to order immediately after a deposit is placed. Once your items are being made, we cannot accept refunds.

Marketing Support

We offer clients a vast amount of marketing materials for free such as posters, banners, social media content, flyers, professional videos, our powerful branding and other literature in download format. We can list you on our websites or on our social media platform and link potential customers to you. After your training, you are entitled to request to speak to an experienced business mentor and marketing specialist for a free consultation. This is not compulsory but they are able to guide you through your future strategy and business plans. 


Delivery cannot be 100% guaranteed on the expected day. This is out of our control as it depends on the courier company. After payments is cleared, we will build your machine immediately and it can take between 7 and 28 days depending on the item and the time of purchase. 


12 Month Warranty provided upon purchase of the device. We provide ongoing support but we reserve the right to end any support contract after the warranty period.

Affiliate Products

We accept no liability of any affiliate products or treatment services advertised on this website. We do not have any control over third party businesses so you  must take up your query directly with the affiliated company / personnel. 


We cannot be liable for any loss of earnings, loss of business, loss of marketing, defamation, loss of reputation, litigation against you as well as other losses when there is a problem with the product, services, marketing and training. This applies to any accidents caused aswell as any malfunctioning of your product. We hold no liability of the services, results or products being provided by your business.


All media and design are copyrighted. It is against the law to use, edit, copy, alter or distribute any of our images, videos, media, content and logos on on our websites without our consent. This also apply to hard and soft copies of media and content. This do not apply to third party logos, website links or repost of social media content.


Like all cosmetic procedures, there are limitations and consideration, absolute success is variable and this depends from client to client as well as the technology or machine being used. Results also vary on the treatment technique and the condition of the client such as treatment period, medical conditions, stages of treatments etc. Make sure that you understand the contraindications thoroughly during your training. If you are unsure, please consult your training programme again for a refresher.


Replacement items:

  • Arc handheld piece – £150 (excluding delivery) to be purchased directly from Company
  • Cold Plasma handheld piece – £150 (excluding delivery) to be purchased directly from Company
  • Cold Plasma Device (No longer in warranty) Full price at the time of purchase.

If you take out any finance, you must check the terms and conditions of the finance company as this will be applicable to you.

Elixir By Saarah Ltd t/as Elixir Skin Training is an Appointed Representative of Funding Falcon Ltd which is Authorised and Regulated by the Financial Conduct Authority. Elixir By Saarah Ltd t/as Elixir Skin Training (FRN 984079)